OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are your returns policy?

Our returns policy allows for returns within 30 days of receipt of the item. Please contact us for instructions on returning your item.

How much time does it take to ship my items?

Our shipping time varies depending on the product and customisation options. Please check the product page for estimated shipping times.

Will I receive the same product that I see in the picture?

We strive to ensure that the product you receive is the same as the one you see in the picture. However, due to the nature of customised products, there may be slight variations.

What payment methods do you accept?

We accept major credit cards, Western Union, MoneyGram and PayPal.

Can I track my shipment?

Yes, we provide tracking information once your order has shipped.

Do you offer international shipping?

Yes, we offer international shipping to selected countries.

What if my item arrives damaged?

Please contact us immediately and we will work with you to resolve the issue.

How can I contact customer service?

You can contact us via email or phone or whatsapp, and we will respond as soon as possible.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS